What to do if the device frequently disconnects? iBaby Support December 12, 2022 10:39 Updated Click on the "Help" button in the player to troubleshoot. Check the distance between the device and the router. Restart the router. Related articles Try another installation method but can't find the Wi-Fi signal of the camera Can the device reconnect after a power outage? Why is the video keep loading? How do I identity the model of the device I purchased? How to install iBaby M2C on iOS Devices Comments 0 comments Please sign in to leave a comment.